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4d1350f
(Get the code!)
Hi,
Thank you for the logs. The channel to get the status of the printer is not opening for this printer. Due to which the driver is returning unable to communicate to the printer. Sometimes this could be because the printer is not returning any status due to a corrupt firmware installed in printer (or) sometimes this could be because of the "hp-systray" process trying to update the status of the printer.
Can you try couple of things to debug this issue and help us.
1. Kill the "hp-systray" process.
2. Delete the existing print queue for this printer in "system-
3. Restart you PC and restart your printer.
4.Connect your printer to different USB port.
5. Capture output of "lsusb -d 03f0:1502 -v and post it here.
6. Re-configure the printer with "hp-setup" command and run command "hp-toolbox" and check what is the status of the printer in "status" tab and check if the print queue is enabled in "Printer Control" tab.
Thanks,
Goutam