Please provide some log files to analyze this issue.
Can you delete the print queue for this printer in "system-config-printer" and re-configure the printer using command
"hp-setup -g" in terminal window and post its terminal output here.
After it got configure run command "hp-toolbox -g" and check the status of the printer in the status tab and post its output here.
Next open another tab in the terminal window and run command"hp-testpage -g" and post its out put here.
Hi,
Please provide some log files to analyze this issue.
Can you delete the print queue for this printer in "system- config- printer" and re-configure the printer using command
"hp-setup -g" in terminal window and post its terminal output here.
After it got configure run command "hp-toolbox -g" and check the status of the printer in the status tab and post its output here.
Next open another tab in the terminal window and run command"hp-testpage -g" and post its out put here.
Thanks & Regards,
Goutam Kodu