Comment 3 for bug 1887253

Dear Lucas,
Thank you so much for getting back to me. I really appreciate it.
As far as the config file, what directory would it be in and what is the
name of the config file? That way I know which file I can send.
Thanks for your help.
Best,
Raad Nashmi

On Mon, Jul 13, 2020 at 2:45 PM Lucas Kanashiro <email address hidden>
wrote:

> Thank you for taking the time to file a bug report.
>
> Could you please provide more information about your setup? Could you
> share your anonymized config file? Without more information I am not
> able to reproduce the bug to act on it.
>
> Since there is not enough information in your report to begin triage or to
> differentiate between a local configuration problem and a bug in Ubuntu, I
> am marking this bug as "Incomplete". We would be grateful if you would:
> provide a more complete description of the problem, explain why you
> believe this is a bug in Ubuntu rather than a problem specific to your
> system, and then change the bug status back to "New".
>
> For local configuration issues, you can find assistance here:
> http://www.ubuntu.com/support/community
>
> ** Changed in: openvpn (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1887253
>
> Title:
> OpenVPN client cannot be added in Networks in Ubuntu 20.04
>
> Status in openvpn package in Ubuntu:
> Incomplete
>
> Bug description:
> In Ubuntu 20.04 (Release 20.04) in Settings > Network > VPN, I cannot
> add a VPN after putting in all the settings. The "Add" button is
> greyed out. I cannot select "Add".
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: openvpn 2.4.7-1ubuntu2
> ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
> Uname: Linux 5.4.0-40-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.3
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Jul 11 13:36:11 2020
> InstallationDate: Installed on 2020-06-10 (30 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64
> (20200423)
> ProcEnviron:
> LANGUAGE=en_CA:en
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_CA.UTF-8
> SHELL=/bin/bash
> SourcePackage: openvpn
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/openvpn/+bug/1887253/+subscriptions
>