Comment 155 for bug 195982

Revision history for this message
willdeans (william-deans) wrote :

Greetings,

I opened up an official vmware support ticket because having to use setxkbmap constantly was really getting on my nerves and everyone else seems to be having problems with this as well. We will see what they say. If anyone has anything they think I should mention in particular about this specific issue please feel free to tell me and if I can I will pass it along to them. I also included in the support ticket a link to this discussion.

Hope this helps,
William Deans

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VMWare Initial Response 080801_0915
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Dear William Deans,

Thank you for requesting support from VMware for VMware Workstation 6 (for Linux systems)
Your Support Request Report Number is 1127335961

A copy of your Support Request is included at the end of this message.
You may review the status of your Support Request at anytime by accessing: http://www.vmware.com/support/sr/sr_history.jsp

We also offer several Web-based resources to assist our customers in finding answers to their questions quickly. Many issues reported by users are addressed and posted in our knowledgebase which you can access at: http://www.vmware.com/support/kb/enduser/std_alp.php

In addition, VMTN discussion forums are available at: http://www.vmware.com/community/index.jspa for the VMware user community to share work-arounds, fixes, technical tips, and other valuable information about using our products.

Based on the support contract you purchased with your VMware software, you are entitled to Complimentary 30 Days Support. We will review your Support Request and respond appropriately based on the severity of your issue in accordance with our response policy at: http://www.vmware.com/support/policies/response.html

Thank you for using VMware software.

Sincerely,
VMware Customer Service

You filed the following Support Request:

Customer Email: williaxxxx
Account: Default Support Account
Phone: xxxxxxxxxx
Contact: William Deans
Entitlement: Complimentary 30 Days Support
Region: NASA-EST
Commit Time: 08/04/2008 06:09:43 (PST)
Product: VMware Workstation 6 (for Linux systems)
Severity of Support Request: 2
Description of Support Request: I am having this problem. I have found setxkbmap is not an acceptable workaround.

https://bugs.launchpad.net/gentoo/+bug/195982
Date Entered: 08/01/2008 06:09:39
Support Request ID: 1127335961
Preferred Contact Method: Phone
Preferred Phone# xxxxxxxxxx