Comment 13 for bug 1641136

> What build number of 9.x do you use? Is it 9.0 or 9.1?

It's official 9.0 ISO (http://seed.fuel-infra.org/fuelweb-release/MirantisOpenStack-9.0.iso.torrent)

> attach Diagnostic Snapshot (it can be created by clicking 2-3 buttons in UI)

I'm afraid you are wrong, for

a) the documentation [1] on creating diagnostic snapshots is wrong:

> Log in to the Fuel web UI.
> Navigate to Support > Download Diagnostic Snapshot.
> Click Generate Diagnostic Snapshot.

For starters, there's no 'Support' to navigate to, see the attached screenshot (fueluimain-201611161326.png) of fuel web UI.

b) the `shotgun' tool which actually collects the data is way too memory hungry and typically gets OOM killed

[1] http://docs.openstack.org/developer/fuel-docs/userdocs/fuel-user-guide/maintain-environment/create-snapshot.html