Mozilla Firefox

Bug #18995
Comment #35

Comment 35 for bug 18995

Revision history for this message

nonviking (eivind-throndsen) wrote on 2009-08-07: Re: [Bug 18995] Re: [MASTER] "Open With" dialog not user-friendly

#35

David & others,

As the original reporter of this UX issue I have to say that this surprises
me.

If this is not a "trivially fixable usability bug that the average user
would encounter on his/her first day of using a brand new installation of
the latest version of Ubuntu Desktop Edition.", then nothing is.

It appers you are rejecting a perfectly valid fix to a significant usability
issue because of technicalities. That the patch may require work to apply,
some testing work and work to accept upstream are not in my opinion good
arguments to reject what is essentially a giant stumbling stone for the use
and acceptance of the biggest Open Source browser on Linux by non-geeks.

I'm disappointed by that.

Just my 2 cents.

Kind regards,
Eivind Throndsen

2009/8/7 David Siegel <email address hidden>

> Patch looks good, but it's not trivial for us to apply it -- would
> require much testing, and, more importantly, upstream acceptance. Not a
> paper cut.
>
> ** Changed in: hundredpapercuts
> Status: Confirmed => Invalid
>
> ** Changed in: hundredpapercuts
> Milestone: round-5 => None
>
> --
> [MASTER] "Open With" dialog not user-friendly
> https://bugs.launchpad.net/bugs/18995
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in The Mozilla Firefox Browser: Confirmed
> Status in One Hundred Paper Cuts: Invalid
> Status in “firefox-3.0” package in Ubuntu: Triaged
> Status in “mozilla-thunderbird” package in Ubuntu: Confirmed
>
> Bug description:
> When choosing to open a file in Firefox, an "Open With" dialog appears.
> You can choose to save the file or open it with a program from the list.
> However, if the desired program to open the file with is NOT listed, the
> user
> must navigate the filesystem to /usr/bin (or wherever) and select the
> appropriate program.
>
> A more user-friendly way would be to list all of the known programs
> installed
> that are available to open files with, and then have an "Other..." or
> "Advanced..." button for the user who would rather navigate the filesystem.
>

David & others,

As the original reporter of this UX issue I have to say that this surprises
me.

I'm disappointed by that.

Just my 2 cents.

Kind regards,
Eivind Throndsen

2009/8/7 David Siegel <david.siegel@canonical.com>

> Patch looks good, but it's not trivial for us to apply it -- would
> require much testing, and, more importantly, upstream acceptance. Not a
> paper cut.
>
> ** Changed in: hundredpapercuts
>       Status: Confirmed => Invalid
>
> ** Changed in: hundredpapercuts
>    Milestone: round-5 => None
>
> --
> [MASTER] "Open With" dialog not user-friendly
> https://bugs.launchpad.net/bugs/18995
> You received this bug notification because you are a direct subscriber
> of a duplicate bug.
>
> Status in The Mozilla Firefox Browser: Confirmed
> Status in One Hundred Paper Cuts: Invalid
> Status in “firefox-3.0” package in Ubuntu: Triaged
> Status in “mozilla-thunderbird” package in Ubuntu: Confirmed
>
> Bug description:
> When choosing to open a file in Firefox, an "Open With" dialog appears.
> You can choose to save the file or open it with a program from the list.
> However, if the desired program to open the file with is NOT listed, the
> user
> must navigate the filesystem to /usr/bin (or wherever) and select the
> appropriate program.
>
> A more user-friendly way would be to list all of the known programs
> installed
> that are available to open files with, and then have an "Other..." or
> "Advanced..." button for the user who would rather navigate the filesystem.
>