Comment 938 for bug 1

kylea wrote:
> To answer Vadim - sorry this is not spam, My comments go to heart of
> matter - why is Linux, after so many new versions still so poorly
> represented on the desktop? Its because IT managers and re-sellers
> cannot cope with the stupid bugs that constantly require man months to
> research and resolve. I tell people I am using Linux and all I get is
> 'man you are brave - you must have a lot of free time'.

I get lots of comments from people who know nothing of Linux. Most of
the biggest fears have not been an issue for years. By your logic, a
person in West Texas who has never left the state should determine my
European travel plans.

> Attention to my bug - your kidding - I have a work around for my version
> of this issue - its all the other sorry individuals who really need
> Linux, I don't need it - I can afford Windows that this comment is for,
> - complete and utter frustration yes.

No one needs Linux. Or Windows. They are tools. I pick the best tool
for the job, and it is Linux much more often that Microsoft.

> To answer João - yes and no. MS bugs are a philosophy issue - they are
> evil and un-repentant, our bugs are unnecessary and turn off the very
> people needed to grow the customer base.

What? This is the most bizarre statement I have seen in a while! Do
you think there are devs out there that Like bugs? Perhaps you should
try and understand how software works so you can appreciate how hard it
is to fix some bugs. In your case some drivers with some hardware does
not work. Which drivers have not been identified, and the bluze tools
don't feel like chasing down a problem that isn't there. The kernel
devs have lots of bugs to work out, so unless you can tell them exactly
where the problem is, they have other things to work on. (Like the
massive stability issues in the Hardy kernel that was a real bug to fix)
  The person responsible for this problem is the hardware vendor that
doesn't care about Linux anyway. But if you buy hardware only from
companies committed to Linux, THEY will fix your problem.

> Tell me why Ubuntu is heading toward another major release when the
> latest and greatest still has some serious issues?

Progress. And you have to go to a new version to version rev the things
you are having problems with. Of course, Microsoft never goes to a new
version with open bugs...
http://www.theregister.co.uk/2008/11/12/ms_patch_tuesday_november/

> Don't get it.

We get that.

> Self criticism and the ability to accept it is vital to our future.

But stomping your feet, yelling, and threatening to hold your breath
until we fix it now dammit!; is not. I looked at your bug. You give
some good information to help with Triage, and then just pout. If you
could tail some logs while doing this and find what program is actually
failing and how, it would go to Triaged status faster.

That or jump into the next beta, and work on this bug with a smaller and
more responsive group.

Also you (and that "you" means everyone reading this and nodding) might
want to look at https://wiki.ubuntu.com/5-A-Day to really move this.

Or not.