Comment 186 for bug 1

After looking at Red Hat 7.0 and 7.3 a couple of years ago, I became curious about Ubuntu and Kubuntu. I also purchased the Official Ubuntu Book, so I know about Bug #1. I wouldn't hold my breath waiting for this one to be resolved, however. Documentation, when it exists at all, is scattered all over the Internet. Dapper is, IMHO, relatively buggy, and the so-called "community" of Ubuntu users might, or might not provide help, support and advice to those users experiencing problems with installation and configuration. I have seen forum boards with questions from newbies that have gone unanswered for over a month. What kind of support is that? For the most part, Ubuntu and Kubuntu procedures seem counter-intuitive, and each installation of Dapper appears to perform a little differently.

It appears that Ubuntu has taken on more of the characteristics of a philosophy or a religion than of a technology, and there are a good many evangelical believers out there. But I think you will be waiting for a very, very long time for a resolution to Bug #1. Criticize Microsoft and Windows all you want! Their documentation is centralized and comprehensive, and their support is prompt and conscientious. I have never had a question posted on a Microsoft Support Board go unanswered. It is relatively easy for a home user to purchase a shrink-wrapped Windows XP, take it home, and install it with no major problems. Ubuntu and Kubuntu can't day that. This product (ubuntu) is clearly not ready for "prime time."

Just my opinion, but it is enough to make me want to give Red Hat, or maybe SuSE another try ...

Deesy58