Comment 3 for bug 793585

Revision history for this message
Erica Rohlfs (erohlfs) wrote :

Good Afternoon!

Mike has a wonderful suggestion.

Bill raises the concerns addressed in this topic for Evergreen version 2.0.

Now in version 2.5.0, a required survey still causes confusion.

As Bill mentions, a required survey must be answered each and every time a staff member edits the patron account (within the Edit tab of the patron’s account). This requirement in and of itself is not necessarily the source of confusion. Staff members do not always know why the patron information will not save.

Attached is a screen image of trying to save the patron’s information when a required survey has not been answered.

As you can see, there is not any discernable indication as to why the information won’t save.
(Please Note: The patron in the image is fictional)