Comment 0 for bug 2002572

Revision history for this message
Brett French (bsfrench) wrote :

Similar to the warnings that pop up in order to prevent patrons from accidentally deleting lists or paying bills, it may be helpful if patrons are given an alert asking them to confirm that they'd like to place a hold without choosing any of the options to be notified when the pickup is ready?

Use case is that while some patrons actually do not want to be contacted by their library when their holds have arrived, we're receiving an increase in reports from libraries that patrons are de-selecting all the notification settings when they place their holds, then being upset when they're not notified that the holds are in.

A pop up that warns, "If you place this hold, you will not be notified of its arrival." (or something similar) could be helpful in clearing up some of the issues.

Thanks
Brett