Comment 1 for bug 1959143

Revision history for this message
Susan Morrison (smorrison425) wrote :

Tested hold events on 3.8 and 3.10 and also experienced issues with holds failing with the Override option checked. There was also an issue with the popup that confirms the number of holds that were placed.

A couple examples for a hold group of 4 accounts (2 in good standing, 1 expired, 1 exceeds fines):

1) created hold event with "Override..." option checked
- only 2 holds were placed, so 2 still failed
- popup said 3 out of 4 holds were placed
- # of holds placed column showed correct amount of 2

2) created hold event and did not have "Override all hold-blocking conditions possible?" checked
- 2 holds were placed (as expected)
- popup said 3 out of 4 holds were created
- # of holds placed column showed correct amount of 2

When creating a hold event for a group where all accounts were in good standing, the popup stated 4 out of 4 holds were placed, so this was correct.