Comment 3 for bug 1939150

Revision history for this message
Diane Disbro (ddisbro) wrote : Re: [Bug 1939150] [NEW] Angular Catalog Place Hold Screen - Change to Pickup Library Not Respected

I tested this in 3.6.4 and didn't see the result you describe. The new
pick-up location shows in both the patron record and the bib hold record.
Maybe this was only a problem in 3.6.1?

Diane Disbro
Pronouns: she/her
Circulation Coordinator
Scenic Regional Library
251 Union Plaza Drive
Union, MO 63084
(636) 583-0652 ext 110
<email address hidden>

On Fri, Aug 6, 2021 at 9:00 AM John Amundson <email address hidden>
wrote:

> Public bug reported:
>
> Observed in 3.6.x and HEAD
> Google Chrome (various versions)
>
> I'm seeing what I consider a fairly major issue on the Place Hold screen
> of the Angular catalog. I noticed this in a local version of 3.6 I
> tested earlier in the year and again today on a developer demo server I
> was using to test something else.
>
> If this has been reported before, please mark this as a duplicate and
> point me to the bug, but I couldn't find it.
>
> On the Angular Catalog Place Hold screen, the Pickup Location dropdown
> appears to populate to the appropriate org unit based on workstation,
> default pickup library, settings, etc. HOWEVER, if you attempt to
> manually update the pickup location after it populates, the change does
> not take. The hold will be placed, and you'll assume the the pickup
> location is correct, but if you go to the record's View Holds tab,
> you'll see the pickup location change didn't stick.
>
> This is a fairly major issue for a couple reasons
> 1) It is not uncommon for staff to update the pickup location, for example
> if the patron has a different default location but wants or needs to pick
> up the title at the workstation library
> 2) There is no way to to tell on the Place Hold screen that the update
> didn't take. You don't realize it until you look at the hold itself.
>
> Steps to replicate:
> 1) Sign into Evergreen with a library A workstation.
> 2) Find a patron whose hold preference will default to Library B (the
> easiest way to do this is find a patron with a default location set to
> Library B)
> 3) Follow procedure to place a hold for the patron in the angular catalog.
> On the Place Hold screen, note the Pickup Location defaults to Library B .
> Update the location to Library A or Library C. Submit the hold
> 4) Return to the bib record and go to the View Holds tab. Observe that the
> Pickup Library column shows Library B.
>
> ** Affects: evergreen
> Importance: Undecided
> Status: New
>
>
> ** Tags: angular holds
>
> --
> You received this bug notification because you are subscribed to
> Evergreen.
> Matching subscriptions: EV bug mail
> https://bugs.launchpad.net/bugs/1939150
>
> Title:
> Angular Catalog Place Hold Screen - Change to Pickup Library Not
> Respected
>
> Status in Evergreen:
> New
>
> Bug description:
> Observed in 3.6.x and HEAD
> Google Chrome (various versions)
>
> I'm seeing what I consider a fairly major issue on the Place Hold
> screen of the Angular catalog. I noticed this in a local version of
> 3.6 I tested earlier in the year and again today on a developer demo
> server I was using to test something else.
>
> If this has been reported before, please mark this as a duplicate and
> point me to the bug, but I couldn't find it.
>
> On the Angular Catalog Place Hold screen, the Pickup Location dropdown
> appears to populate to the appropriate org unit based on workstation,
> default pickup library, settings, etc. HOWEVER, if you attempt to
> manually update the pickup location after it populates, the change
> does not take. The hold will be placed, and you'll assume the the
> pickup location is correct, but if you go to the record's View Holds
> tab, you'll see the pickup location change didn't stick.
>
> This is a fairly major issue for a couple reasons
> 1) It is not uncommon for staff to update the pickup location, for
> example if the patron has a different default location but wants or needs
> to pick up the title at the workstation library
> 2) There is no way to to tell on the Place Hold screen that the update
> didn't take. You don't realize it until you look at the hold itself.
>
> Steps to replicate:
> 1) Sign into Evergreen with a library A workstation.
> 2) Find a patron whose hold preference will default to Library B (the
> easiest way to do this is find a patron with a default location set to
> Library B)
> 3) Follow procedure to place a hold for the patron in the angular
> catalog. On the Place Hold screen, note the Pickup Location defaults to
> Library B . Update the location to Library A or Library C. Submit the hold
> 4) Return to the bib record and go to the View Holds tab. Observe that
> the Pickup Library column shows Library B.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/evergreen/+bug/1939150/+subscriptions
>
>