Fill suspended hold when item checked out - Checkout Fills Related Hold

[Josh Stompro]

EG 3.3

We had a staff member bring up the fact that her customers suspended holds were not getting filled when the customer checked out the item. They would find that behavior useful, since they use suspended holds as a to-read queue for the customer.

So if the next hold the customer wants to read happens to be on the shelf, they can just grab it and check it out and it removes the suspended hold.

We are used to the "Checkout Fills Related Hold" YOUS behavior since we previously had a non-holdable express collection, and it was useful to have an express copy fill someone's hold when they checked it out, so they wouldn't get a second copy in delivery after the regular copies became available to them.

So I just wanted to put this out there to see if there was any other interest in a behavior change, or another library setting along the lines of "Checkout Fills Related Suspended Hold".

Thanks
Josh

[Chrisy Schroth (cschroth)]

I have experienced something similar with my own personal holds on versions of Evergreen we have used in the past, where I've picked up something I had suspended from the shelf and checked it out to myself. My suspended hold remained in place, making me think I hadn't yet read the book. I DID just do some testing on 3-4-6, placed a hold on a made up item, suspended it, and then checked it out to the same card. The item checked out, and the hold remained.

Related issue:
On a previous version of Evergreen I placed a large number of items on hold from the branches to be sent to me for a reclassification project. They arrived at my location in transit status. Normal procedure for would be to check them in with Circulation to put them in hold shelf status, then open my account and scan them all in again to check them out to myself. Since I knew they were all on hold for me, and in an admitted fit of laziness, I decided to just open my account and scan them in once. They each popped up a message saying they weren't in an ideal status to check out (transit) and I could click to override it and check out the item.

I made my changes to the records, relabeled the items, and scanned them in again to send them in transit back to their branches. And had every one of them pop up as on the hold shelf for me, because even though I overrode the transit status and checked them out, they did not capture my holds. Because I tried to avoid having to scan them each in 3 times, I wound up having to scan them all in 4 times, as I checked them out again, and then back in again to transit them to the branches.