Hold Shelf Columns Using Library ID Instead of Shortcode

Bug #1851705 reported by Jennifer Pringle
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Medium
Unassigned

Bug Description

Evergreen 3.3.4

Several columns on the Hold Shelf display the library ID. These columns would be more useful if they displayed the library shortcode instead.

- Requesting Library
- Selecting Library
- Current Shelf Library
- Transit Source
- Transit Destination

The Pickup Library column uses the shortcode.

Changed in evergreen:
status: New → Confirmed
importance: Undecided → Medium
Revision history for this message
Michele Morgan (mmorgan) wrote :

Just a question about this, many of the column choices for the holds shelf are not relevant to holds that are ready for pickup. A few examples:

Fulfillment Date/Time
Checkin Time
Return Time
Fulfilling Staff
Fulfilling Library
Fulfilling User
...

I am just wondering, are Transit Source and Transit Destination useful fields when the hold is ready for pickup or if they should be removed from the list?

Revision history for this message
Jennifer Pringle (jpringle-u) wrote :

I agree some of the columns are not relevant to holds that are ready for pickup including Transit Destination.

https://bugs.launchpad.net/evergreen/+bug/1851722

Transit Source is currently the only column that gives info about where the item came from. For troubleshooting if an item is missing from the holds shelf it can be helpful to know where it came from and who the item belongs to without having to go into other screens to find that info. (Though with how reciprocal borrowing works in our consortium the transit source is not necessarily the owning library.)

Michele Morgan (mmorgan)
tags: added: circ-holds usability
tags: added: terminology
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