Copy alert counter in Holdings View doesn't reset after you delete a copy alert

Bug #1843087 reported by Mary Llewellyn
40
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Undecided
Unassigned

Bug Description

In web client 3.1.13. I added a test copy alert and saved the item. The count for the number of alerts went to 1 in Holdings View and Item Status list view.

I then cleared the copy alert. Returning to Holdings View, I still see a count of 1. The same is true in the list view of Item Status. I refreshed the screen, logged out, cleared the cache, but the counter never reverted to zero.

When I changed to Detail View in Item Status, the Manage button is grayed out as I would expect.

In both List View in Item Status and Holdings View, the Manage button is still active. If I click on it, I get a pop-up window for Manage Copy Alerts, with no alert in the window. Screen shot attached.

What I expected: the counter would reset to zero and the Manage button would become inactive.

I was using Firefox.

Revision history for this message
Mary Llewellyn (mllewell) wrote :
Revision history for this message
Elaine Hardy (ehardy) wrote :

Still occurring in 3.6.1

Changed in evergreen:
status: New → Confirmed
Revision history for this message
Elaine Hardy (ehardy) wrote :

From my testing, the alert counter doesn't remove any deleted alerts, so it isn't just that it doesn't rested to zero. If you have 2 alerts and delete one, the counter still records 2 messages.

tags: removed: webstaffclient
tags: added: eg-grid
Elaine Hardy (ehardy)
summary: - Copy alert counter in Holdings View doesn't reset to 0 after you delete
- a copy alert
+ Copy alert counter in Holdings View doesn't reset after you delete a
+ copy alert
Revision history for this message
Elaine Hardy (ehardy) wrote :

Still seeing this in 3.8. The counter doesn't update when alerts are removed but does when alerts are added. If an item has 2 alerts and both are deleted, count is remains at 2. If another alert is added, count moves to 3 even though only 1 alert

Revision history for this message
Bill Erickson (berick) wrote :

Patch for this included in the branch for bug #1956986.

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