Comment 3 for bug 1838430

This is still an issue in 3.10. Issuing a refund is just confusing because of the workflow. When issuing a refund to a patron with more than one billing line included in the refund, each line has to be processed individually. When trying to process as a total the error message of "Event: 1207:REFUND_EXCEEDS_BALANCE -> A refund greater than the negative balance on a transaction was provided". comes up and does not allow the refund to be processed. However, if each line is processed individually, the refund works as expected. Staff should be able to process a total refund for a patron without having to process individual lines of billing. Attached is a screenshot of the error.