Comment 4 for bug 1830065

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Jeff Godin (jgodin) wrote :

We store phone numbers as 999-999-9999.

Is the issue here that those using email to SMS gateways require the number to be digits-only?

Rather than store phone numbers using two different conventions, would it be better to strip undesired characters during the A/T phase?

I think that displaying phone numbers to staff or patrons as 9999999999 may not be helpful.

[tangent for another bug: storing phone numbers in their own table as E.164 normalized values and converting to something locale-specific for display/entry purposes in a way similar to how we handle dates]