Comment 3 for bug 1817357

Revision history for this message
Lugene Shelly (lugene) wrote :

In my experience, libraries choose the last four of phone option at migration because it is easy for the patron to remember when they first login to their account. I agree that the last four of the phone is not a secure choice, but the patron always has the option to use the phone number for their first OPAC login, and change it after that. In fact, that should always be a standard follow through, even if a random password is generated at login. That password is not secure either because the library staff member who registered the patron knows what it is.

As for the original post, I agree that some staff may be unaware that the password will change when a phone number is entered, and give the patron the incorrect password. It would be helpful if there was some way to manage that in the registration screen.