Comment 2 for bug 1777698

Revision history for this message
John Amundson (jamundson) wrote :

We have had one report of this at CW MARS of which I am aware. I was under the working theory that the message comes from items incorrectly cataloged with partial barcodes.

For example,
If the barcode 37447123456 is getting the duplicate barcode message, there may be an item entered incorrectly as 3744712.

At our central site, we type in way more barcodes than we scan, and we see the duplicate barcode message as we are typing in the barcode digit by digit. By the time the entire barcode is typed, the message disappears. Possibly scanners enter digits too quickly to right the duplicate barcode message before the entire barcode is scanned. Again, just my working theory from our one report.

Staff said that they could simply delete the barcode and rescan it to get rid of the message.

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