Comment 6 for bug 1749475

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Terran McCanna (tmccanna) wrote :

We're getting inconsistent testing results. The good news is, we're no longer seeing the errors in the server logs.

When we're just testing on a Concerto database, it works well for the most part, although it does time out sometimes, particularly when trying to print from a basket (for example: I created a basket with 18 items and tried to print out full details for all branches and it hung and then eventually gave a 504 Gateway Timeout).

However, when we put it on a test server with the PINES data set, I get very consistent results. It is nearly always very slow, even when only attempting to print or email a single item, and sometimes it will work, sometimes it will give a "Bad Request - Your browser sent a request that this server could not understand," sometimes it will give an Evergreen-generated error of "Error previwing record: No record data returned from server" (see attached screenshot - also there's a typo in that string), and sometimes it will give an Evergreen-generated error of "Error printing record; No record data returned from server" (see attached screenshot).

We're not seeing anything useful in the browser console or in the server logs, so at this point I'm not sure whether it is having problems because of the size of the PINES database or if there is something else causing the problem. It would be useful if another library with a large database could apply it to see if they are seeing similar errors.