Comment 12 for bug 1748464

There was some recent confusion around this behavior from one of our libraries. We're on 3.7.2, and this is what we're seeing:

- Initially retrieving a patron with an intactive barcode shows the "Patron account retrieved with an INACTIVE card" message. The barcode entry box on the Checkout screen is greyed out.

- Retrieving the patron a second time with an inactive barcode does not show the INACTIVE card message. The barcode entry box on the Checkout screen is greyed out.

- Loading a different patron prior to retrieving the patron with the inactive barcode will again produce the message.

In our case, it would certainly have avoided a lot of confusion if the "Patron account retrieved with an INACTIVE card" message always appeared when the inactive barcode was scanned, regardless of whether the patron had been previously retrieved.

A related bug:

bug 1917761 - Add Ability to View, Edit, Delete All Patron Barcodes