Comment 3 for bug 1730239

Staff need to have these comments available to them. There is often useful information that would be helpful when checking the item in or out, but staff cannot see it. Sometimes the inability to see these item notes leads to bad customer service because the staff member cannot see that minor damage existed before the item was checked out. (If we spot damage during the checkout, we show it to the borrower and let them decide if they want to go on and take the book. When it comes back, the item note should quickly tell the cki staff member that the current borrower was not responsible and give information on sending the book for repair or replacement.