Comment 6 for bug 1721144

Hello, I was looking at this today while seeing how hard it is to remove the "Remove Penalty / Message" action.

I think this isn't resolved yet, we still find situations in the wild where staff have written long detail notes that are archived, and it isn't possible to see it all since the popup overflow display is limited and cannot be scrolled. And the other issue is that they cannot select and copy all of the text.

It is much too easy to pick the wrong action, so staff often need to re-create alerts that are accidentally archived or removed... so being able to copy the text that is there would be helpful.

How about adding an option of "View Penalty / Message" and make that the double click on the row action also? (anyone know of an example of setting up the double click behavior on a grid row?)

It almost works to just include the editPenalty action for archived messages... but there is a check that tries to match up the current active standing penalties with the selected standing penalty which fails for selecting an archived penalty.

Josh