Comment 50 for bug 1704396

Revision history for this message
Kathy Lussier (klussier) wrote :

I'm adding some details about NOBLE testing results just to demonstrate some of the log messages that were cleared up by this patch beyond the visible search slowness. I thought this information might be useful for those who have not applied the patch yet and are seeing similar log messages.

These comments came from mmorgan about a day after this patch was applied to their production servers.

"Returning NULL" errors in gateway logs:

We had been seeing around 200 errors like these on production per day:

gateway.10.log:2017-11-07 10:17:57 brick0 osrf_json_gw: [INFO:167018:osrf_app_session.c:394:151006763216701821] Returning NULL from app_request_recv after timeout: open-ils.search.biblio.copy_location_counts.summary.retrieve [3140357,11]
gateway.10.log:2017-11-07 10:21:39 brick1 osrf_json_gw: [INFO:143511:osrf_app_session.c:394:151006798914351111] Returning NULL from app_request_recv after timeout: open-ils.search.biblio.record.mods_slim.retrieve.authoritative ["4056296"]
gateway.10.log:2017-11-07 10:24:22 brick0 osrf_json_gw: [INFO:167520:osrf_app_session.c:394:15100681901675200] Returning NULL from app_request_recv after timeout: open-ils.search.biblio.record.print [["4048109"]]
gateway.10.log:2017-11-07 10:24:45 brick0 osrf_json_gw: [INFO:167290:osrf_app_session.c:394:151006794316729052] Returning NULL from app_request_recv after timeout: open-ils.search.biblio.copy_counts.location.summary.retrieve ["3688292",39,1]
gateway.10.log:2017-11-07 10:28:21 brick1 osrf_json_gw: [INFO:143412:osrf_app_session.c:394:151006786314341280] Returning NULL from app_request_recv after timeout: open-ils.search.biblio.record.print [["3841093"]]

I have seen no such errors since the patch was installed on production.

"NOT CONNECTED" errors.

We had been seeing sometimes hundreds of these errors in a day, and other than a small flurry of 46 between 2:25 and 2:30pm yesterday, there have been none since the patch was put on production.