I'm guessing that you're being sent ISO 8859-2 characters and you need to convert them to UTF-8.
Another possibility is you're being sent some other Unicode format that is being interpreted as UTF-8.
Can you verify from the vendor what character set they are sending you?
I'm guessing that you're being sent ISO 8859-2 characters and you need to convert them to UTF-8.
Another possibility is you're being sent some other Unicode format that is being interpreted as UTF-8.
Can you verify from the vendor what character set they are sending you?