Comment 4 for bug 1593815

Hi Dan,

Counteracting negative balances is a marvelous initiative and we are very much in favor of it, so thanks to everyone for all your work on this code. I appreciate what you are saying about "pseudo-voids", which are really a kind of contingent adjustment to billing that may or may not remain in effect. That is why I think that the account adjustment should be a negative billing adjustment, not counted as a payment.

The main problem we are seeing with the new system is that, rather than remaining in the billing section of the Full Details screen, the account adjustments are showing as payments in the patron account - both in the Full Details screen and in the Payment History. This makes it appear to library staff that the patron has paid something on the account and is causing confusion. I would contend that these account adjustments firmly belong in the billing section because they are an adjustment to billing, not any sort of payment. That change could make all the difference.