Comment 2 for bug 1356477

Revision history for this message
Josh Stompro (u-launchpad-stompro-org) wrote :

Hello, it looks like this enhancement will add two extra steps to logging out of the self check.

Currently you press either the logout or logout no receipt button.

I think the proposed process would involve pressing the logout button, then selecting a type of receipt delivery, then pressing submit/print.

I'm concerned this will result in users walking away while the receipt selection screen is on the screen. How will timing out the receipt selection screen be handled? It should probably also not be possible to exit out of the receipt selection in such a way that you are back in the users session, to prevent someone from gaining access to their account after someone walks away.

Would it be possible to have the option to remember the users choice for receipt delivery method so they don't need to choose it in the future? This would also require a way to remove the selection if the customer wants to change it.

Also, please keep in mind touch screens when designing the UI elements. Instead of radio buttons, just show a large button for each choice. Pressing the button performs the action, vs selecting a radiobutton and then selecting submit/print.

Thanks
Josh