This was extra perplexing and detrimental when using hold shelf expiration where the patron doesn't get automatically notified in any way and their hold expires without a word. And the staff don't pay close enough attention for some reason.
Marking confirmed, something to work on...
This was extra perplexing and detrimental when using hold shelf expiration where the patron doesn't get automatically notified in any way and their hold expires without a word. And the staff don't pay close enough attention for some reason.
Marking confirmed, something to work on...