KPAC Holds Not Pulling in Notification Information
Bug #1282783 reported by
Terran McCanna
This bug affects 5 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Evergreen |
Fix Released
|
Medium
|
Unassigned |
Bug Description
Since the KPAC interface doesn't display a patron's email/phone notification preferences, we had initially assumed it was pulling in the patron's default notification info, but we've found that it does not.
Emails are not sent to patrons who have their notification preferences set to email, and hold slips print out without phone numbers or email addresses. This causes extra work for Circ staff in processing incoming holds as they need to look up each account number to get the patron's contact information.
Evergreen 2.5.1
OpenSRF 2.2.1
PostgreSQL 9.1.11
Ubuntu 12.04 LTS
Changed in evergreen: | |
assignee: | nobody → Terran McCanna (tmccanna) |
Changed in evergreen: | |
assignee: | Terran McCanna (tmccanna) → nobody |
Changed in evergreen: | |
status: | Fix Committed → Fix Released |
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This was extra perplexing and detrimental when using hold shelf expiration where the patron doesn't get automatically notified in any way and their hold expires without a word. And the staff don't pay close enough attention for some reason.
Marking confirmed, something to work on...