Comment 1 for bug 1270289

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Kathy Lussier (klussier) wrote :

Hi Pam,

I was almost tempted to mark this one as a duplicate of https://bugs.launchpad.net/evergreen/+bug/1029591, but, even though that fix offers a big improvement by displaying the cancel reason on the PO, we still have the issue that these lineitems are displaying as canceled. Our users find it confusing too.

We had an idea for one approach that you can see at http://markmail.org/message/xvedp2g6r7o5cdt2. If this were done, it would continue to use the canceled status for backordered lineitems, but it would display as backordered on the PO. Do you think this would be a reasonable approach?

One of my assumptions was that we would probably have to stick with the canceled status because it might be part of the EDI protocol. But I could probably be totally wrong on that point.