ACQ: Failsafe needed to prevent loading the same lineitems to the same PO multiple times

Bug #1194212 reported by Mary Llewellyn
40
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Medium
Unassigned

Bug Description

When uploading a vendor order file, impatient librarians have been known to click on the Upload button multiple times if the system is slow. The result is the same items being loaded multiples times to the same purchase order, creating duplicate (or more!) lineitems. This can be complicated and time-consuming to clean up.

The same can happen if a librarian unwittingly loads the same file on a different day, using the same selection list name.

While this is largely a training issue to cut down on operator error, it would be helpful if Evergreen could display an alert message before creating the duplicates, allowing the librarian to back away and avoid creating the mess.

We've experienced this since 2.0. We are currently on 2.4/Master.

Ben Shum (bshum)
Changed in evergreen:
status: New → Incomplete
status: Incomplete → Confirmed
importance: Undecided → Medium
Revision history for this message
Christine Morgan (cmorgan-z) wrote :

We have found that once a PO has loaded and you are still on the upload screen, if the Upload button is clicked again for some reason, a duplicate PO is created. If you click the Upload button five times, you will get five more POs identical to the original. There is no indication to the user that these duplicates are being created. (Observed in 2.6.2)

Andrea Neiman (aneiman)
tags: added: purchaseorder
removed: order po purchase
Revision history for this message
Christine Morgan (cmorgan-z) wrote :

Still an issue in 3.6.2

Revision history for this message
Lindsay Stratton (lstratton) wrote :

Question about the duplicate POs (Christine's comment #1) - these duplicate POs are created with new PO numbers, correct?

I have a library asking for some mechanism to prevent duplicate POs containing entirely the same lineitems, encumbrances, etc.

Revision history for this message
Christine Morgan (cmorgan-z) wrote :

Lindsay, that is correct. If I simply double click on the Upload button by accident, I will get two new POs with different PO IDs.

description: updated
tags: added: acq-loadmarc acq-po
removed: duplicate lineitems purchaseorder records upload vendor
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