Evergreen: 2.3.1 Client OS: Windows7 RAM: 4GB
One of our libraries reported that they are experiencing this issue. The information they provided suggests that it's the same memory access issue (?) nothing really to add to what we know.
Event Viewer Entry:
Date: 12/28/2012 1:58:44 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: NHA01 Description: Faulting application name: evergreen.exe, version: 1.9.2.4079, time stamp: 0x4d6f886d Faulting module name: mozalloc.dll, version: 14.0.1.4577, time stamp: 0x50008d68 Exception code: 0x80000003 Fault offset: 0x00001122 Faulting process id: 0x8dc Faulting application start time: 0x01cde508fe10618a Faulting application path: C:\Program Files (x86)\Evergreen Staff Client 2.3\evergreen.exe Faulting module path: C:\Program Files (x86)\Evergreen Staff Client 2.3\xulrunner\mozalloc.dll Report Id: 99f6116b-5120-11e2-9115-7845c40a702f Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-12-28T18:58:44.000000000Z" /> <EventRecordID>7907</EventRecordID> <Channel>Application</Channel> <Computer>NHA01</Computer> <Security /> </System> <EventData> <Data>evergreen.exe</Data> <Data>1.9.2.4079</Data> <Data>4d6f886d</Data> <Data>mozalloc.dll</Data> <Data>14.0.1.4577</Data> <Data>50008d68</Data> <Data>80000003</Data> <Data>00001122</Data> <Data>8dc</Data> <Data>01cde508fe10618a</Data> <Data>C:\Program Files (x86)\Evergreen Staff Client 2.3\evergreen.exe</Data> <Data>C:\Program Files (x86)\Evergreen Staff Client 2.3\xulrunner\mozalloc.dll</Data> <Data>99f6116b-5120-11e2-9115-7845c40a702f</Data> </EventData> </Event>
Evergreen: 2.3.1
Client OS: Windows7
RAM: 4GB
One of our libraries reported that they are experiencing this issue. The information they provided suggests that it's the same memory access issue (?) nothing really to add to what we know.
Event Viewer Entry:
Date: 12/28/2012 1:58:44 PM mozalloc. dll 5120-11e2- 9115-7845c40a70 2f schemas. microsoft. com/win/ 2004/08/ events/ event"> "0">1000< /EventID> 0x8000000000000 0</Keywords> "2012-12- 28T18:58: 44.000000000Z" /> 7907</EventReco rdID> Application< /Channel> NHA01</ Computer> .exe</Data> 9.2.4079< /Data> /Data> dll</Data> 0.1.4577< /Data> /Data> /Data> /Data> e10618a< /Data> exe</Data> mozalloc. dll</Data> 5120-11e2- 9115-7845c40a70 2f</Data>
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NHA01
Description:
Faulting application name: evergreen.exe, version: 1.9.2.4079, time stamp: 0x4d6f886d
Faulting module name: mozalloc.dll, version: 14.0.1.4577, time stamp: 0x50008d68
Exception code: 0x80000003
Fault offset: 0x00001122
Faulting process id: 0x8dc
Faulting application start time: 0x01cde508fe10618a
Faulting application path: C:\Program Files (x86)\Evergreen Staff Client 2.3\evergreen.exe
Faulting module path: C:\Program Files (x86)\Evergreen Staff Client 2.3\xulrunner\
Report Id: 99f6116b-
Event Xml:
<Event xmlns="http://
<System>
<Provider Name="Application Error" />
<EventID Qualifiers=
<Level>2</Level>
<Task>100</Task>
<Keywords>
<TimeCreated SystemTime=
<EventRecordID>
<Channel>
<Computer>
<Security />
</System>
<EventData>
<Data>evergreen
<Data>1.
<Data>4d6f886d<
<Data>mozalloc.
<Data>14.
<Data>50008d68<
<Data>80000003<
<Data>00001122<
<Data>8dc</Data>
<Data>01cde508f
<Data>C:\Program Files (x86)\Evergreen Staff Client 2.3\evergreen.
<Data>C:\Program Files (x86)\Evergreen Staff Client 2.3\xulrunner\
<Data>99f6116b-
</EventData>
</Event>