Comment 2 for bug 1086458

Revision history for this message
Anoop Atre (anoop-atre) wrote :

Evergreen: 2.3.1
Client OS: Windows7
RAM: 4GB

One of our libraries reported that they are experiencing this issue. The information they provided suggests that it's the same memory access issue (?) nothing really to add to what we know.

Event Viewer Entry:

Date: 12/28/2012 1:58:44 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NHA01
Description:
Faulting application name: evergreen.exe, version: 1.9.2.4079, time stamp: 0x4d6f886d
Faulting module name: mozalloc.dll, version: 14.0.1.4577, time stamp: 0x50008d68
Exception code: 0x80000003
Fault offset: 0x00001122
Faulting process id: 0x8dc
Faulting application start time: 0x01cde508fe10618a
Faulting application path: C:\Program Files (x86)\Evergreen Staff Client 2.3\evergreen.exe
Faulting module path: C:\Program Files (x86)\Evergreen Staff Client 2.3\xulrunner\mozalloc.dll
Report Id: 99f6116b-5120-11e2-9115-7845c40a702f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-28T18:58:44.000000000Z" />
<EventRecordID>7907</EventRecordID>
<Channel>Application</Channel>
<Computer>NHA01</Computer>
<Security />
</System>
<EventData>
<Data>evergreen.exe</Data>
<Data>1.9.2.4079</Data>
<Data>4d6f886d</Data>
<Data>mozalloc.dll</Data>
<Data>14.0.1.4577</Data>
<Data>50008d68</Data>
<Data>80000003</Data>
<Data>00001122</Data>
<Data>8dc</Data>
<Data>01cde508fe10618a</Data>
<Data>C:\Program Files (x86)\Evergreen Staff Client 2.3\evergreen.exe</Data>
<Data>C:\Program Files (x86)\Evergreen Staff Client 2.3\xulrunner\mozalloc.dll</Data>
<Data>99f6116b-5120-11e2-9115-7845c40a702f</Data>
</EventData>
</Event>