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73416ba
(Get the code!)
That's far from the only problem with that solution.
People aren't born with in-depth knowledge about Ubuntu, and #ubuntu is, almost as importantly as it is a place to find support, somewhere people can increase their knowledge about Ubuntu and become effective helpers themselves.
Forcing all support issues to be dealt in private messages would completely destroy #ubuntu's ability to create new know-how.
I would never have stayed in #ubuntu if that had been the way it worked.