Comment 0 for bug 588541

Revision history for this message
Stephen Rees-Carter (valorin) wrote : Full home directory restore fails

OS: Ubuntu 10.04 LTS i386

I am trying to restore my home folder using Deja-Dup after I formatted my whole drive by mistake yesterday.
I have used Deja-Dup to keep it backed up for a number of weeks, so I thought I was all good, but when I go to restore my folder I get the following message:

"Connection failed, please check your password: Login dialog cancelled."

The steps I go through to replicate this error:

1) backup whole /home/valorin/ folder daily via Deja-Dup
2) stupidly format harddrive
3) install fresh copy of Ubuntu 10.04 LTS i386
4) sudo apt-get install deja-dup
5) Load up deja-dup, go to "Edit" > "Preferences" > and specify my details for my backup folder
6) Click "Restore" on the main window
7) Tick the "encrypted" option and go Forward
8) Type in my password, go forward
9) Select the date to restore from, go forward
10) Select "Restore files to original locations", go forward
11) Click Restore and wait...

Then this friendly error comes up:
"Connection failed, please check your password: Login dialog cancelled."

I discovered that if I specify restoring to a different folder (i.e. /home/valorin/restore/) it appears to work fine - I haven't it to complete the restore job yet, but it actually started to restore files unlike the 'restore to original locations' job.

I will go ahead and restore my files via the different folder method for now, but it would be good to not have this extra step as I will need to manually copy everything across to my home folder...

If I can do anything else to help test this bug, let me know :) Even if it involves formatting my machine again and testing a full restore.

Requested debugging information:

valorin@zoot:~$ dpkg-query -W deja-dup duplicity
deja-dup 14.1-0ubuntu0.1
duplicity 0.6.08b-0ubuntu2
valorin@zoot:~$ lsb_release -d
Description: Ubuntu 10.04 LTS