[HP Pavilion dv6-1390ev] Could not force DPM to low

[Mohd Imran Jamadar]

When resuming from suspend state to awake state, by pressing the power button of my laptop i see this message?

Jul 30 17:48:03 imran-HP-Pavilion-dv6-Notebook-PC kernel: [10760.470694] [drm:rv730_stop_dpm] *ERROR* Could not force DPM to low
---
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: imran 4208 F.... pulseaudio
 /dev/snd/controlC0: imran 4208 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=f64b1ebb-cf58-44da-b46e-bae95a9c8367
InstallationDate: Installed on 2014-07-25 (6 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-32-generic N/A
 linux-backports-modules-3.13.0-32-generic N/A
 linux-firmware 1.132~gd~t
Tags: trusty
Uname: Linux 3.13.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.46
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3628
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 18.51
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.46:bd08/25/2011:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvrRev1:rvnHewlett-Packard:rn3628:rvr18.51:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

[Johannes-hirte (johannes-hirte)]

On suspend dmesg shows the following error message:

[ 236.137036] PM: Syncing filesystems ... done.
[ 236.673588] Freezing user space processes ... (elapsed 0.007 seconds) done.
[ 236.680901] Freezing remaining freezable tasks ... (elapsed 0.000 seconds) done.
[ 236.681975] Suspending console(s) (use no_console_suspend to debug)
[ 236.693223] sd 0:0:0:0: [sda] Synchronizing SCSI cache
[ 236.695019] sd 0:0:0:0: [sda] Stopping disk
[ 237.336598] [drm:rv770_stop_dpm] *ERROR* Could not force DPM to low.
[ 239.009616] radeon 0000:01:00.0: power state changed by ACPI to D3cold
[ 239.009696] PM: suspend of devices complete after 2315.934 msecs
[ 239.009861] PM: late suspend of devices complete after 0.162 msecs

I've not seen any problems, suspend and resume worked correct so far.

[Pali (pali)]

I see same error message in dmesg with kernel 3.11-rc5 when my notebook is suspending or hibernating. But suspend and hibernate working fine. I have Radeon HD 6470M card.
[drm:rv770_stop_dpm] *ERROR* Could not force DPM to low.

[Daniel Letzeisen (dtl131)]

dpm package = Disk Pool Manager
The dpm you are referring to is Dynamic Power Management, which is part of the kernel.

[Brad Figg (brad-figg)]

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1350519

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Mohd Imran Jamadar (imranmohd72)]

apport information

[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

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[Mohd Imran Jamadar (imranmohd72)]

Done, now what?

[penalvch (penalvch)]

Mohd Imran Jamadar, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Mohd Imran Jamadar (imranmohd72)]

Ref to comment #22;
imran@imran-HP-Pavilion-dv6-Notebook-PC:~$ uname -r
3.16.0-031600rc7-generic

Issue is confirmed to occur in the noted kernel above, have attached syslog also for your reference.

[Mohd Imran Jamadar (imranmohd72)]

Trusty is the very first linux Distro that i am using full time in place of Windows 8.1, which i replaced in favor of Ubuntu, so i cannot be sure about this issue, also the hardware i am running Ubuntu is different from what i had used Ubuntu on.

[penalvch (penalvch)]

Mohd Imran Jamadar, for regression testing purposes, could you please test 12.04.0 via http://old-releases.ubuntu.com/releases/12.04.0/ and advise to the results?

[Mohd Imran Jamadar (imranmohd72)]

I like to clarify, this would be a side by side or a VM install? And how to reverse such a setup after regression analysis is done?

[penalvch (penalvch)]

Mohd Imran Jamadar, if the problem is reproducible in a live environment, then that would be fine. As this is a HW dependent issue, a VM would not make sense here.

[Mohd Imran Jamadar (imranmohd72)]

As requested, i have tested on live image, but was unable to reproduce the issue on ubuntu-12.04.3-desktop-amd64, have attached, few files taken from regression tests.

[Mohd Imran Jamadar (imranmohd72)]

If you are satisfied, then can you advise how i can revert back to the default kernel for Ubuntu 14.04 , thanks.

[penalvch (penalvch)]

Mohd Imran Jamadar, the next step is to fully commit bisect the kernel in order to identify the offending commit. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ?

[Mohd Imran Jamadar (imranmohd72)]

So my question is from which kernel build i should start bisecting? And which particular bisect should i choose? Please advise.

[Mohd Imran Jamadar (imranmohd72)]

I have gone thru the notes and noted that all this testing will take time? to save time can you suggest a more speedy action?

[Mohd Imran Jamadar (imranmohd72)]

Note - I confirm this issue to be present in upstream Linux Manjaro kernel 3.16.x

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Aaalmosss (aaalmosss)]

This is printed with my Barts GPU as well, which seems to indicate that the function is slightly misnamed.

[Xorgx3 (xorgx3)]

Bug still persist in 3.18.1 kernel. And it's very annoying, because in my laptop(Radeon HD5400) I cannot return from suspend/hibernate because of this bug, and I need to restart computer...

[Alexdeucher (alexdeucher)]

The code is shared across several generations of hardware. As long as suspend and resume works ok, it can be ignored.

[malt (malt)]

Hi,

I have the same problem with my laptop (packard bell).

If you nend some file log i can send it to you.
uname -a:
Linux 3.13.0-53-generic #89-Ubuntu SMP Wed May 20 10:34:39 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

a part of my syslog:
[drm:rv730_stop_dpm] *ERROR* Could not force DPM to low

a part of lspci:
- VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD 4530/4570/545v]
- Audio device: Advanced Micro Devices, Inc. [AMD/ATI] RV710/730 HDMI Audio [Radeon HD 4000 series]