Yes Please refund me I do not have 14.04 I have Ubuntu Studio 16.04.
It is much better for my Photo, video and sound editing.
I thought Ubuntu programs would work on all.
The Ultimate Down loader 2 is the only one that is currently working.
Thank you for letting me know.
Regards,
Mike Wall
On 06/06/2017 02:51 PM, Daniel Manrique wrote:
> Hello,
>
> As I mentioned in my earlier comment, packages are specific to each
> Ubuntu release; thus, those packages originally purchased for 14.04
> can't be installed on 16.04.
>
> If you don't have an Ubuntu 14.04 system available, the option I can
> offer, as mentioned above, is to have the cost of the purchases refunded
> to your account.
>
> Let me know if this is acceptable. I apologize for the inability to
> install the software in the new version; packages are tailored to the
> specific Ubuntu version for which they were published.
>
Yes Please refund me I do not have 14.04 I have Ubuntu Studio 16.04.
It is much better for my Photo, video and sound editing.
I thought Ubuntu programs would work on all.
The Ultimate Down loader 2 is the only one that is currently working.
Thank you for letting me know.
Regards,
Mike Wall
On 06/06/2017 02:51 PM, Daniel Manrique wrote:
> Hello,
>
> As I mentioned in my earlier comment, packages are specific to each
> Ubuntu release; thus, those packages originally purchased for 14.04
> can't be installed on 16.04.
>
> If you don't have an Ubuntu 14.04 system available, the option I can
> offer, as mentioned above, is to have the cost of the purchases refunded
> to your account.
>
> Let me know if this is acceptable. I apologize for the inability to
> install the software in the new version; packages are tailored to the
> specific Ubuntu version for which they were published.
>