Dell Sputnik

  1. Bug #1922336
  2. Comment #37

Comment 37 for bug 1922336

Revision history for this message
Steve Baker (g-steve-2) wrote :

Hello, I have this problem too - XPS 9500, TB16. No problems using this dock with previous laptop (XPS 9550).

Some extra information that I didn't see mentioned is that ​USB storage connected to the dock (USB-A keyfob, USB-C Samsung T5) seem to work OK, and dock ethernet seems OK. For me, anyway. I also have a DVD-ROM plugged in that seems OK (haven't read a disc, but I can 'eject dvd' and the tray opens).

For me the USB mouse is the problem - it doesn't work. Every 1 min it reconnects, works for <1 second, then stops working. Have tried front USB3, rear USB2 & USB3 ports, all have same symptoms.

I'm on kernel 5.11, have updated TB16 firmware to 1.0.4. I dual-boot this system with Windows, with latest drivers/FW installed. BIOS is 1.7.1.

HOpe this is helpful. I will try to assist if possible.