Comment 42 for bug 1169376

Revision history for this message
Adrian Patrascu (adrian-patrascu) wrote : Re: [Bug 1169376] Re: XPS13 backlight stopped working after update 3.8.0-18.28

Kamal,

Based on all of the previous comments, I am certain this issue has been
fixed. Unfortunately, I can't verify the fix myself right now. I had to
switch back to Windows temporarily because I had too many problems with
Ubuntu and the XPS 13 is my primary computer. I will re-install Ubutntu at
some future time once I know that all of the issues I encountered have been
addressed. Thanks again for fixing this one.

On Thu, May 9, 2013 at 10:29 AM, Kamal Mostafa <email address hidden> wrote:

> Thanks everyone, for the verification that the 3.8.0-20.31 kernel
> (a.k.a. "3.8.0-20-generic #31-Ubuntu") fixes the problem. This bug is
> now resolved.
>
> @Adrian, my expectation is that 3.8.0-20.31 should be working for you
> also. If that's not the case, please contact me directly.
>
> @Richard, the audio issue you mentioned isn't likely related to this
> issue. If you're still experiencing a problem with it, please file a
> separate bug report.
>
>
> ** Tags removed: verification-needed-raring
> ** Tags added: verification-done-raring
>
> ** Changed in: dell-sputnik
> Status: Confirmed => Fix Committed
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1169376
>
> Title:
> XPS13 backlight stopped working after update 3.8.0-18.28
>
> Status in Dell Sputnik:
> Fix Committed
> Status in “linux” package in Ubuntu:
> Fix Committed
>
> Bug description:
> I'm on 13.04 beta 2 and I've been updating daily. After today's
> update, I was asked to restart and, after the restart, the backlight
> stopped working. What's worse is that the backlight is stuck in the
> lowest possible setting. I can barely see enough to type out this bug
> report. This is not a hardware problem. When I restart the computer
> the backlight turns on property but burns off when the Ubuntu
> encryption screen comes up (I'm using full disk encryption). Please
> fix this as soon as possible.
>
> XPS 13 version: L322x
> Display version: FHD (1080p)
> ---
> ApportVersion: 2.9.2-0ubuntu8
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: cr45h 1901 F.... pulseaudio
> DistroRelease: Ubuntu 13.04
> HibernationDevice: RESUME=UUID=a5d2ab8b-a068-4a69-95a6-b4e955b290f5
> InstallationDate: Installed on 2013-04-08 (9 days ago)
> InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64
> (20130402.1)
> MachineType: Dell Inc. Dell System XPS L322X
> MarkForUpload: True
> Package: linux (not installed)
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-18-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
> ProcVersionSignature: Ubuntu 3.8.0-18.28-generic 3.8.6
> RelatedPackageVersions:
> linux-restricted-modules-3.8.0-18-generic N/A
> linux-backports-modules-3.8.0-18-generic N/A
> linux-firmware 1.105
> Tags: raring
> Uname: Linux 3.8.0-18-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> dmi.bios.date: 01/22/2013
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A07
> dmi.board.name: 0PJHXN
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 0.1
> dmi.modalias:
> dmi:bvnDellInc.:bvrA07:bd01/22/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
> dmi.product.name: Dell System XPS L322X
> dmi.sys.vendor: Dell Inc.
>
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>