recovery usb stick unable to boot
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Dell Recovery |
Invalid
|
Undecided
|
Unassigned |
Bug Description
This is on a Dell XPS13 (9333) "developer edition", which came preinstalled with Ubuntu 12.04.
I applied all updates prior to attempting this. Other than that, the system is as it came from the factory.
1- Open "dell recovery" (it's version 1.24.2~precise11).
2- Select "Build OS Media"
3- Click on "Continue" to build to USB flash drive (note, it asks for approximately 2 GB free, but a 2-GB USB stick won't work, at lease a 4GB one is needed).
4- click "Apply".
5- Image builds... (I'll obviate password prompts, there are a few of them and all were answered correctly).
6- On the "Make startup disk" dialog, I inserted a 16-GB stick, clicked "erase disk", then when it finishes, "make startup disk".
7- When I get "installation complete", I click "Quit", then reboot with USB stick still plugged in.
8- Press F12, select "USB device"
Expected result:
- Boot into something that allows me to recover the system
Actual result:
Error message:
Unknown command 'source'
error: no such device: /.disk/casper-uuid.
grub rescue>
Changed in dell-recovery: | |
status: | New → Invalid |
Update. I actually hadn't installed all updates. I did so (apt-get update; apt-get dist-upgrade), particularly bringing dell-recovery up to 1.24.2~precise13, and retried, but I still get the same result, so the problem is still present.