Comment 18 for bug 882699

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Benedict Holland (benedict-m-holland) wrote :

There was another strange bug which happened when I created a new backup folder, it wouldn't backup. It would sit there a spin and use all of my ram and eventually crash my computer. I didn't back up for about 2 months which was terribly disappointing and very dangerous for me. I wish someone had said that this is the fix:

1) log onto the Ubuntu One account and remove from sink all of your backup folders
2) start "Backup" (deja-dupe)
3) configure it to back up whatever folders you want
4) hit start and this will create a new fresh backup.

This is not ideal as it wipes the previous set and the upload of around 15GB isn't a trivial amount of time but this is far better than getting a 500 error or crashing my computer. Hopefully a new backup will not be required every time I upgrade ubuntu but for now it seems to work well.