Show nice error message when server is "busy"

Bug #706496 reported by typo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Déjà Dup
Triaged
Low
Unassigned

Bug Description

Error message:
backup failed
BackendException: Could not copy /tmp/duplicity-CvxTn2-tempdir/mktemp-uBvlCq-139 to ftp://mybooklive.local/backupD/duplicity-inc.20110116T091815Z.to.20110123T070913Z.vol137.difftar.gz

1. deja-dup.log attached

2. deja-dup.gconf attached

3. The version of deja-dup and duplicity:
$ dpkg-query -W deja-dup duplicity
deja-dup 16.1.1-0ubuntu1~maverick1
duplicity 0.6.11-0ubuntu1~maverick1

4. The distribution of Linux I am using:
$ lsb_release -d
Description: Ubuntu 10.10

Revision history for this message
typo (gnomeuser8) wrote :
Revision history for this message
typo (gnomeuser8) wrote :
Revision history for this message
Michael Terry (mterry) wrote :

Hmm, from the log, you got the message

"Der FTP-Server ist beschäftigt. Bitte versuchen Sie es später erneut."
or
"The ftp server is busy. Please try it later again."

5 times in a row, then Deja Dup gave up. It's error message could have been much nicer. And probably should have just silently quit and tried again later (if this was an automatic run instead of a manual backup).

Can you try again and let me know if things work? If the error message is accurate and this really was just a temporary ftp server business, I can retool this bug to be about handling such an error message more gracefully.

Changed in deja-dup:
status: New → Incomplete
summary: - BackendException: Could not copy
+ BackendException: Could not copy ("server is busy")
Revision history for this message
typo (gnomeuser8) wrote : Re: BackendException: Could not copy ("server is busy")

If I just tried it and it worked. During the backup I can't use nautilus to access the file server, because I'll get the message "Leider konnte nicht der gesamte Inhalt von »/ auf mybooklive.local« angezeigt werden: Der FTP-Server ist beschäftigt. Bitte versuchen Sie es später erneut.".

Changed in deja-dup:
status: Incomplete → New
Revision history for this message
Michael Terry (mterry) wrote :

OK, then this bug will be about presenting a nicer error message when the server is busy.

Changed in deja-dup:
importance: Undecided → Low
status: New → Triaged
summary: - BackendException: Could not copy ("server is busy")
+ Show nice error message when server is "busy"
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