Comment 7 for bug 615053

We check the firmware version with lshw. Look for any sections with "-network" in the header. We see the firmware version in the configuration line.

We have not been able to learn how to get and install a newer version of the firmware. We are now considering using a different network card.

The dropout happens consistently during the mornings, which is typically our busiest time of day. However, when I look at our network traffic history, the loads do not appear higher than at many other times when the network interface stays up.