Comment 6 for bug 1814513

Revision history for this message
Dibyendu Jana (dj.dibyendu) wrote : Re: [Bug 1814513] Re: Canon Documents printer Not working

I downloaded this driver from Canon official website and then install it
using "dpkg -i" command on chroot.
this is the link--
https://www.canon.co.uk/support/products/imagerunner/imagerunner-1435if.aspx?type=drivers&language=&os=Linux%20(64-bit)

And its not require any setup like hp, just install driver packge(deb) and
add printer under settings option.

please see this error information-- /var/log/cups/error_log

E [07/Feb/2019:10:29:14 +0530] [cups-deviced] PID 5659 (gutenprint52+usb)
stopped with status 1!
E [07/Feb/2019:10:29:21 +0530] [cups-driverd] Skipping
\"/usr/share/ppd/kyocera\": loop detected!
E [07/Feb/2019:10:29:46 +0530] [Job 5] Unable to add document to print job.
E [07/Feb/2019:10:29:46 +0530] [Job 5] Unable to retry job using a
supported raster format.
E [07/Feb/2019:10:29:46 +0530] [Job 5] Unable to convert file 0 to
printable format.
E [07/Feb/2019:10:29:46 +0530] [Job 5] Aborting job because it cannot be
printed.

Thank You.

On Thu, Feb 7, 2019 at 4:05 AM Cubic PPA <email address hidden> wrote:

> Thanks. (You are using the same kernel throughout the process, so this
> should not be a kernel related issue).
>
> How are the drivers for Canon ImageRunner 1435iF & Canon IR2520
> installed?
>
> Is there a specific "apt" package that needs to be install, or is the
> driver downloaded and installed via "dpkg -i" ?
>
> After installing the drivers, do you need to run a tool to setup the
> printer on the machine. (I have experience with hp printers, where you
> need to run "sudo hp-setup" to install a new printer, even though the
> drivers are present on the machine).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1814513
>
> Title:
> Canon Documents printer Not working
>
> Status in Cubic:
> New
>
> Bug description:
> Today create a customized Ubuntu 16.04LTS using cubic. I already add
> Canon and Kyocera printer driver on it. Then install it on a system. Try to
> take printout from Kyocera printer, its working fine. But Canon printer not
> working, only give a single beep code. Then reinstall canon printer driver
> on the system but Canon printer not working. Try it on another system, same
> issue. Model number- Canon ImageRunner 1435iF. & Canon IR2520.
> Note: same driver working on other Ubuntu system (not customized OS).
>
> cups error Log---
>
> E [04/Feb/2019:17:19:25 +0530] [cups-deviced] PID 6014
> (gutenprint52+usb) stopped with status 1!
> E [04/Feb/2019:17:19:33 +0530] [cups-driverd] Skipping
> \"/usr/share/ppd/kyocera\": loop detected!
> W [04/Feb/2019:17:19:37 +0530] CreateProfile failed:
> org.freedesktop.ColorManager.AlreadyExists:profile id
> \'Canon-iR1435-Gray..\' already exists
> E [04/Feb/2019:17:19:39 +0530] [Job 33] Unable to add document to print
> job.
> E [04/Feb/2019:17:19:39 +0530] [Job 33] Unable to retry job using a
> supported raster format.
> E [04/Feb/2019:17:19:39 +0530] [Job 33] Unable to convert file 0 to
> printable format.
> E [04/Feb/2019:17:19:39 +0530] [Job 33] Aborting job because it cannot
> be printed.
>
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>