Comment 2 for bug 1814513

Revision history for this message
Dibyendu Jana (dj.dibyendu) wrote : Re: [Bug 1814513] Re: Canon Documents printer Not working

Kernel version 4.15.0-29 , then update kernel using dist update command,
now 4.15.0-43/45

Thanks for reply.

On Tue, Feb 5, 2019, 19:50 Cubic PPA <<email address hidden> wrote:

> Dibyendu,
>
> What is the kernel version of the host machine where you are running
> Cubic?
>
> What is the kernel version inside the chroot environment in Cubic?
>
> What is the kernel version on the system where you installed the
> customized Ubuntu (after install of course)?
>
> What is the kernel version on the other system where your printer is
> working fine?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1814513
>
> Title:
> Canon Documents printer Not working
>
> Status in Cubic:
> New
>
> Bug description:
> Today create a customized Ubuntu 16.04LTS using cubic. I already add
> Canon and Kyocera printer driver on it. Then install it on a system. Try to
> take printout from Kyocera printer, its working fine. But Canon printer not
> working, only give a single beep code. Then reinstall canon printer driver
> on the system but Canon printer not working. Try it on another system, same
> issue. Model number- Canon ImageRunner 1435iF. & Canon IR2520.
> Note: same driver working on other Ubuntu system (not customized OS).
>
> cups error Log---
>
> E [04/Feb/2019:17:19:25 +0530] [cups-deviced] PID 6014
> (gutenprint52+usb) stopped with status 1!
> E [04/Feb/2019:17:19:33 +0530] [cups-driverd] Skipping
> \"/usr/share/ppd/kyocera\": loop detected!
> W [04/Feb/2019:17:19:37 +0530] CreateProfile failed:
> org.freedesktop.ColorManager.AlreadyExists:profile id
> \'Canon-iR1435-Gray..\' already exists
> E [04/Feb/2019:17:19:39 +0530] [Job 33] Unable to add document to print
> job.
> E [04/Feb/2019:17:19:39 +0530] [Job 33] Unable to retry job using a
> supported raster format.
> E [04/Feb/2019:17:19:39 +0530] [Job 33] Unable to convert file 0 to
> printable format.
> E [04/Feb/2019:17:19:39 +0530] [Job 33] Aborting job because it cannot
> be printed.
>
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