Comment 2 for bug 196119

This thing may be relative to many icq transports:
I have 3 contacts (below) which I am not able to authorize... one of these contacts have authorized me many times but I can see him "unconnected" always :-( There is a white note of interrogation "?" in the red field - please, can you help me how to change it? Not even repetitive authorization of these contacts doesn´t help...
Thank you very much!