Comment 0 for bug 1751424

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Tejeev Patel (tejeevpatel) wrote :

In Dashboard, when loading the Project > NETWORK > VPN page, we get an "Error: Unabel to retrieve VPN Services list."

Customer can edit the new created policy but can not get teh older policy information prior to upgrades.

I see that the vpn agents are running on neutron-gateways and the horizon config is set to include the tab. The vpn agent is however returning the following timeout traceback: https://pastebin.ubuntu.com/p/rCTSYDPpv9/

Generally trying to load VPNaaS dashboard page did not generate any log entries though it did generate the same error the customer reported.

I've restarted the neutron-vpn-agent services one at a time on each of the boxes but still getting the error.

I did find this warning in vpn-agent logs noting they couldn't find a router but not sure it's related as more were not generated: https://pastebin.canonical.com/p/XxB4wy9bRT/

I found that the neutron cli is able to get the vpn-service-list (https://pastebin.canonical.com/p/c8p5gFW5YW/) but horizon still can't. I believe horizon can not communicate with the vpn-agent api but the neutron cli can.