Comment 0 for bug 1989302

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Linda Guo (lihuiguo) wrote : do-backup not working on bionic

Tried to install juju-backup-all charm on bionic from stable channel version 27 and 28. Installation failed with:

unit-juju-backup-all-0: 23:21:12 WARNING unit.juju-backup-all/0.install from cryptography.hazmat.primitives.asymmetric import (
unit-juju-backup-all-0: 23:21:12 WARNING unit.juju-backup-all/0.install File "/var/lib/juju/agents/unit-juju-backup-all-0/charm/venv/cryptography/hazmat/primitives/asymmetric/utils.py", line 6, in <module>
unit-juju-backup-all-0: 23:21:12 WARNING unit.juju-backup-all/0.install from cryptography.hazmat.bindings._rust import asn1
unit-juju-backup-all-0: 23:21:12 WARNING unit.juju-backup-all/0.install ImportError: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by /var/lib/juju/agents/unit-juju-backup-all-0/charm/venv/cryptography/hazmat/bindings/_rust.abi3.so)
unit-juju-backup-all-0: 23:21:13 ERROR juju.worker.uniter.operation hook "install" (via hook dispatching script: dispatch) failed: exit status 1

Then, tried to install from edge channel (version 33). Installation succeeded but when running 'do-backup' action, it's stuck ( I have waited more than 1 hour). The juju deployment is small, it just has a single machine and single application. Nothing output in juju log