Verify that your devices are up to date for printable back up codes

[Nathan Teodosio]

Printable back up codes are neither a device nor can they go out of date.

[Shane M. Pelletier (shanepelletier)]

Thanks for reporting this; even though I see that page occasionally I've never really paid attention to the strangeness of calling printable backup codes a device.

I can think of two possible changes here:

1. We could exclude printable backup codes from this page.
2. We change the messaging for printable backup codes to mention that the user should double-check that they still have access to the codes, and explain how to regenerate the codes if they've been lost.

I think the second option makes the most sense, but is potentially more difficult to implement.

I've created a Jira ticket to track this; we can't commit to any fixes yet but I'll try to keep this bug updated as we progress.

[Nathan Teodosio (nteodosio)]

Hi Shane, regarding 2., how could the user not have access to them if he just logged in with them? Is that for the case he uses more than one 2FA method?