I just downloaded the lates20.04 version for the first time on my HP ProBook 6475b. All went well it even found the network printer. However in nework files I can not open. It sees the machines it shows all the files but when I go to activate any file errors out saying can not mount?

[Gary De Maroney]

I just downloaded the lates20.04 version for the first time on my HP ProBook 6475b. All went well it even found the network printer. However in network files I can not open. It sees the machines it shows all the files but when I go to activate any file errors out saying can not mount

[Daniel Manrique (roadmr)]

Hello,

This project is only for issues with the Ubuntu One Single Sign-On service, and the problem you describe does not seem to be directly with the sign-on service. Further, the problem you describe is not a bug but probably a support request, so here are some pointers for the correct places to get help:

If you need help with general Ubuntu issues you have two main choices.

The first is to rely on free support provided by the Ubuntu community. For this please visit https://www.ubuntu.com/support/community-support or post your questions directly in http://askubuntu.com/ or https://ubuntuforums.org/.

The second if you're looking for commercial-grade support, is to check out Canonical's support offerings for Ubuntu at https://www.ubuntu.com/support.

I hope this helps you find a solution to your issue.

Regards,

- Daniel

[Gary De Maroney (demoloco)]

 Thank you for you reply David. I did not even expect a response, It meas much about the product. I am confused on what is happening. Just for you information.  I had no problem with machine and another duplicate machine One machine is Intel based the other is AMD based.  I had left Ubuntu when the the new 5 Linux Kernel was incorporated. I had moved to Mint 1903. It cured all things.  Now I took my one machine wipe clean and put Mint 20 and the same issue arouse. I went back to Ubuntu just this week and I thought well maybe issues have been worked out. No such luck. The same issue with a PC based home built machine.  I wonder if the fact, the new kernel dose not play well with the older 32 bit systems on file sharing regardless of what I use. The same issue when I tried connection to file with Gigolo.  Thank You. My server in this plant is still Windows 2003 server OS.
    On Friday, July 3, 2020, 06:10:44 AM PDT, Daniel Manrique <email address hidden> wrote:

 Hello,

This project is only for issues with the Ubuntu One Single Sign-On
service, and the problem you describe does not seem to be directly with
the sign-on service. Further, the problem you describe is not a bug but
probably a support request, so here are some pointers for the correct
places to get help:

If you need help with general Ubuntu issues you have two main choices.

The first is to rely on free support provided by the Ubuntu community.
For this please visit https://www.ubuntu.com/support/community-support
or post your questions directly in http://askubuntu.com/ or
https://ubuntuforums.org/.

The second if you're looking for commercial-grade support, is to check
out Canonical's support offerings for Ubuntu at
https://www.ubuntu.com/support.

I hope this helps you find a solution to your issue.

Regards,

- Daniel

** Changed in: canonical-identity-provider
      Status: New => Invalid

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https://bugs.launchpad.net/bugs/1886096

Title:
  I just downloaded the lates20.04 version for the first time on my HP
  ProBook 6475b. All went well it even found the network printer.
  However in nework files I can not open. It sees the machines it shows
  all the files but when I go to activate any file errors out saying can
  not mount?

Status in Canonical SSO provider:
  Invalid

Bug description:
  I just downloaded the lates20.04 version for the first time on my HP
  ProBook 6475b. All went well it even found the network printer.
  However in network files I can not open. It sees the machines it shows
  all the files but when I go to activate any file errors out saying can
  not mount

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-identity-provider/+bug/1886096/+subscriptions