Canonical System Image

Bug #1615474
Comment #20

Comment 20 for bug 1615474

Revision history for this message

Steven Wheeler (steven-wheeler) wrote on 2016-09-12: Re: [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

#20

Hi, unfortunately I am not really free today which is a shame because it
would be good to help with this bug. I probably need to go for a factory
reset as this phone is my daily driver and I need to see when I am on
mobile data or wifi. Sorry I can't help via IRC today. I will wait until
tomorrow for the reset to see if Matthew has managed to provide any help
via IRC.

Kind regards,

Steven

On Fri, 9 Sep 2016 at 16:56 Antti Kaijanmäki <email address hidden>
wrote:

> Matthew, Steven:
>
> Thank you for the information you have provided this far! Unfortunately
> based on the information I have been unable to deduct the cause of the
> problems you are seeing. Would it be possible to have a live IRC debug
> session with either or both of you next week?
>
> If so, please ping me (Wellark) on Freenode IRC network on Monday to set
> up the session times.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1615474
>
> Title:
> Network Indicator / Connectivity-API is not accessible
>
> Status in Canonical System Image:
> Incomplete
> Status in indicator-network package in Ubuntu:
> In Progress
>
> Bug description:
> Sometime in the last few days my phone lost the ability to connect to
> wifi networks and the network indicator at the top has stopped
> working.
>
> Currently between "Bluetooth" and "Sound" I have a gear icon and the
> caption "indicator-network". When I select it, the rest of the screen
> is blank. There are no settings available and no way to connect to a
> wifi network.
>
> On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
> "Previous networks". But below that the page is just white, there is
> no way to select a wifi network.
>
> Rebooting the phone doesn't seem to fix the problem.
>
> Given that this is an MX4 and therefore the USB port doesn't work, and
> there's no SD card slot, there's vanishingly few ways to get data in
> and out of this phone now. If there's a solution to the problem, it's
> going to have to involve something other than updating system
> software.
>
> Current system software is Ubuntu 15.05 (OTA-12).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions
>

Kind regards,

Steven

On Fri, 9 Sep 2016 at 16:56 Antti Kaijanmäki <antti.kaijanmaki@canonical.com>
wrote:

> Matthew, Steven:
>
> Thank you for the information you have provided this far! Unfortunately
> based on the information I have been unable to deduct the cause of the
> problems you are seeing. Would it be possible to have a live IRC debug
> session with either or both of you next week?
>
> If so, please ping me (Wellark) on Freenode IRC network on Monday to set
> up the session times.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1615474
>
> Title:
>   Network Indicator / Connectivity-API is not accessible
>
> Status in Canonical System Image:
>   Incomplete
> Status in indicator-network package in Ubuntu:
>   In Progress
>
> Bug description:
>   Sometime in the last few days my phone lost the ability to connect to
>   wifi networks and the network indicator at the top has stopped
>   working.
>
>   Currently between "Bluetooth" and "Sound" I have a gear icon and the
>   caption "indicator-network".  When I select it, the rest of the screen
>   is blank.  There are no settings available and no way to connect to a
>   wifi network.
>
>   On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
>   "Previous networks".  But below that the page is just white, there is
>   no way to select a wifi network.
>
>   Rebooting the phone doesn't seem to fix the problem.
>
>   Given that this is an MX4 and therefore the USB port doesn't work, and
>   there's no SD card slot, there's vanishingly few ways to get data in
>   and out of this phone now.  If there's a solution to the problem, it's
>   going to have to involve something other than updating system
>   software.
>
>   Current system software is Ubuntu 15.05 (OTA-12).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions
>